PRIVACY POLICY
Confidentiality
1. Data collection
It is normal that you attach particular importance to the way in which your data is obtained, used and shared.
This personal data protection policy (the ‘Policy’) illustrates the commitment of Benoît Gérard (Waytogo) – registered under the number BE 1016.251.875 and whose offices are located at rue Achille Demasy 6, 1367 Mont-Saint-André – as data controller with regard to respect for the privacy and protection of the personal data of its users and customers.
Therefore, this personal data protection policy (the ‘Policy’) has been drawn up to enable you to become aware of the practices and conditions under which Benoît Gérard (Waytogo) collects, uses and stores your personal data (the ‘Data’).
You will find here the different Data that we may collect and process or that you may transmit to us when you access and/or use our Internet site.
As laws and regulations relating to technology and the protection of personal data are constantly evolving, this Policy is likely to be updated.
If you have subscribed to the newsletter of this Site, you will be informed of any changes by e-mail. If any of the clauses of this Policy should be declared invalid or contrary to the regulations, it will be deemed unwritten but will not invalidate the other clauses of this Policy.
This Policy applies to Data collected:
- Via the site ;
- Via e-mails exchanged between Benoît Gérard (Waytogo) and you or any other electronic messaging tool;
- When you subscribe to the Site Newsletter (the ‘Newsletter’).
It does not apply to information collected by any third parties or by means of sites managed by the latter; including via applications or content (including advertisements) redirecting the user to the Sites.
Please read the Policy carefully so that you clearly understand our practices regarding the processing of your Data and inform you that consultation and/or use of our Sites necessarily implies acceptance of this Policy. If you do not accept this Policy, please do not use our site. It is your responsibility to ensure that the Data communicated to Benoît Gérard (Waytogo) is complete, accurate and up to date.
Benoît Gérard (Waytogo) does not collect any personal data when you visit the www.waytogo.fr site without registering (login type or other) on a secure site.
We collect information only when you use one of our contact forms.
Benoît Gérard (Waytogo) may record certain information for statistical, administrative or Site improvement purposes, without this allowing the revelation of personal data or the identification of an individual visitor.
To summarise, we are likely to collect the following Data:
- Your e-mail address will be requested if you wish to communicate with us via the contact forms and/or receive our Newsletter;
- Data relating to your identity such as your surname, first name, e-mail address and telephone number may be requested;
- Data relating to browsing: this is Data relating to the way in which you use the Sites, including: IP address, browser used, browsing time, search history, operating system used, language and pages viewed;
- Data concerning your visits to our Sites, including traffic data, log files and other data or communication resources that you use when accessing our Site;
- Data relating to orders: your postal address is required for invoicing purposes. Similarly, your bank details must be provided in order to pay for your order;
- Data relating to the use of social networks when you use their functionalities.
- Data may be collected in different ways. Data may be collected directly when you transfer it to us using the contact forms or newsletter registration forms available on the Site and/or communicated when you contact us by telephone.
When you contact us by these different means, a copy of your exchanges with Benoît Gérard (Waytogo), including e-mail addresses, is made and archived.
Benoît Gérard (Waytogo) also collects your Data indirectly by means of cookies/trackers. We invite you to read our Cookie Policy, intended to help you better understand these technologies and the use we make of them on our Site and in the context of our services, applications and tools.
2. Use of data
Any information we collect from you may be used to:
- Personalise your experience and meet your individual needs
- Provide personalised advertising content
- Improve our website
- Improve customer service and your support needs
- Contact you by e-mail
- Administer a competition, promotion or survey
3. Data confidentiality
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, other than as necessary to fulfill a request and/or transaction, such as to ship an order.
4. Data retention period
Benoît Gérard (Waytogo) only keeps your Data for the time necessary for the purposes set out in Article 2. This retention period is not the same depending on the Data in question, the nature and purpose of the collection being likely to vary this period. Similarly, certain legal obligations impose a specific retention period. When you subscribe to the Newsletter, we keep your e-mail address until you unsubscribe.
When you contact Benoît Gérard (Waytogo) using the various contact forms, e-mail or when you communicate with us by telephone, your data will be kept for up to five (5) years from the last contact. Your invoicing data will be kept for ten (10) years from the date of purchase. The rest of your data will be kept for five (5) years. Your credit card details, for all purchases, will be kept for thirteen (13) months from the debit date, in the event of any disputes regarding the transaction.
Finally, Data collected by means of cookies or tracers will be kept for up to six (6) months for cookies or tracers measuring the audience and up to thirteen (13) months for the others. Beyond the aforementioned retention periods, your Data will be anonymised and retained exclusively for statistical purposes.
5. Protection of personal data
We implement a variety of security measures to keep your personal information safe. We use state-of-the-art encryption to protect sensitive information transmitted online. We also protect your information offline. Only employees who need to perform a specific job (for example, billing or customer service) have access to personally identifiable information. Computers and servers used to store personally identifiable information are kept in a secure environment.
6. What are your rights?
In accordance with the Belgian law of 8 December 1992 on the protection of privacy with regard to the processing of personal data and, from 25 May 2018, with European Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), users whose data has been collected have the right to consult that data, request its correction or, if necessary, its deletion.
Users may also object to the processing of data concerning them. These rights may be exercised by sending a written request by e-mail to the address :
Benoît Gérard (Waytogo)
Rue Achille Demasy 6, 1367 Mont-Saint-André
BELGIUM
Tel: +32 472 44 07 95
E-mail: contact@waytogo.fr
Complaints in the event of violation of Belgian rules applicable to the protection of personal data on this Website may be addressed to the Belgian Commission for the Protection of Privacy, at the address ‘commission@privacycommission.be’.
7. Disclosure to third parties
We do not sell, trade or otherwise transfer your personally identifiable information to third parties. This does not include trusted third parties who assist us in operating our website or conducting our business, so long as those parties agree to keep this information confidential.
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or when required by law.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.
8. Cookies and other trackers
A ‘cookie’ is a small file stored on your computer’s hard drive when you visit a website or view an advertisement. These cookies are used to improve your user experience by proposing services or offers that correspond to your centres of interest. You can refuse their use at any time by configuring your Internet browser.
The nature and purpose of the cookies used by the Website are detailed below. Some cookies are necessary for certain technical functions of the Website and will only be stored for a limited period.
Cookie management:
To accept or refuse the installation of cookies, you must configure your Internet browser. As the configuration of each browser is different, it is described in the help menu of your browser, which will enable you to find out how to modify your wishes with regard to cookies.
Please note that deleting cookies may make browsing more difficult or even impossible.
9. Consent
By using our site, you agree to our privacy policy.
10. Website design and hosting
The www.waytogo.fr website was designed by Benoît Gérard (Waytogo).
The website is hosted by :
Hostinger whose registered office is located at Jonavos 60C in 44192 Kaunas (Lithuania).
Contact
Address:
Rue Achille Demasy, 6, 1367 Mont-Saint-André, Belgique
Phone:
+32 472 44 07 95
Email:
contact@waytogo.fr